Shipping Policy – Shoe Bespoke

Domestic Shipping (India)

Order Processing

  • Orders placed before 1:00 PM (IST) are shipped the same day, subject to stock availability.
  • If the product is not in stock, it will be custom-made and dispatched within 10–14 working days.

Courier Partners

  • We ship via trusted partners such as Trackon and DTDC.

Free Standard Shipping

  • We offer FREE shipping across India.
  • Delivery timeline: 3–6 working days after dispatch.
  • Pre-order or backorder items will be shipped once they are ready.

Expedited Delivery

  • Delivery within 3–6 business days, depending on location.
  • Applicable only for orders placed before 1:00 PM (IST).

Next Business Day Delivery

  • Delivery within 1 business day for eligible locations.
  • Orders must be placed before 1:00 PM (IST).
  • Not available for PO Boxes or VPO addresses.
  • Not applicable for pre-order/backorder items.

Taxes (India)

  • GST of 18% is applicable on all domestic orders.
  • GST is already included in the product price.

International Shipping

Shipping Partners

  • Orders are shipped via FedEx, UPS, or DHL, depending on the destination.

Delivery Timeline

  • Standard international delivery takes approximately 10–15 business days.

Shipping Charges

  • Flat international shipping rate: $59.

Taxes

  • 5% GST is applicable on international orders.
  • Prices do not include import duties or local taxes.

Expedited International Delivery

  • Faster delivery options available (typically within 7 business days).
  • Charges vary based on destination.
  • Orders must be placed before 1:00 PM (ET).
  • Not available for PO Boxes or APO/FPO addresses.

Duties & Import Taxes (Outside India)

  • International orders may be subject to custom duties and local taxes.
  • These charges are not included in the product or shipping price.
  • Customers are responsible for paying these charges upon delivery, as per their country’s regulations.